Please read these terms carefully before booking with asiatripnow.com.
By accessing, browsing, or booking any service through asiatripnow.com (“Website”), you (“Customer”) agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use this Website or our services.
asiatripnow.com acts solely as an intermediary/agent between Customers and independent third-party service providers, including but not limited to transport operators, tour providers, and fast boat companies (“Service Providers”).
We do not own, operate, or control these Service Providers and are not responsible for their actions, omissions, or performance.
A booking is considered confirmed only upon full payment and issuance of a confirmation.
The contract for the service is between the Customer and the Service Provider, not with asiatripnow.com.
Customers are responsible for reviewing all booking details prior to confirmation.
All prices are listed in the selected currency and may be subject to change without prior notice until booking is confirmed.
Prices include applicable taxes unless otherwise stated.
Currency exchange rates may vary depending on your payment provider.
Full payment is required at the time of booking.
Payments are processed via third-party secure payment gateways.
asiatripnow.com shall not be liable for:
Bank fees
Currency conversion differences
Payment processing delays or failures
All cancellation requests must be submitted in writing via official channels.
Refund eligibility is determined based on the specific service and timing:
≥ 48 hours before service: eligible for full or partial refund (subject to provider policy)
< 48 hours: generally non-refundable
No-show = no refund under any circumstances.
Some bookings (promo, peak season, fast boat) may be strictly non-refundable.
Refunds, if applicable, will be processed within a reasonable timeframe but are subject to payment provider processing times.
Changes are not guaranteed and are subject to availability and Service Provider approval.
Requests must be made at least 24–48 hours in advance.
Additional charges may apply.
Last-minute changes may be rejected without refund.
Pick-up times must be strictly followed.
Customers not ready at the scheduled time may be considered no-show.
Traffic, road conditions, and delays are beyond our control and do not qualify for refunds.
All departures are subject to weather, sea conditions, and port authority regulations.
Service Providers reserve the right to delay, reschedule, or cancel trips for safety reasons.
asiatripnow.com is not liable for:
Sea conditions
Delays or cancellations
Personal discomfort (e.g., seasickness)
Itineraries are subject to change without prior notice due to operational or environmental factors.
Certain activities carry inherent risks; participation is at the Customer’s own risk.
To the fullest extent permitted by law:
asiatripnow.com shall not be liable for any:
Direct, indirect, incidental, or consequential damages
Personal injury, illness, or death
Loss, theft, or damage to personal belongings
Delays, cancellations, or service failures by third parties
Our total liability, if any, shall not exceed the amount paid for the booking.
You agree to indemnify and hold harmless asiatripnow.com, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:
Your use of the services
Your violation of these Terms
Your negligence or misconduct
We shall not be held liable for any failure or delay due to events beyond our control, including but not limited to:
Natural disasters
Weather conditions
Government restrictions
Pandemics
Strikes or civil disturbances
No refunds shall be required under such circumstances unless provided by the Service Provider.
Customers are solely responsible for:
Valid identification/passports
Visa requirements
Health and travel insurance
Failure to comply does not qualify for refunds.
We collect and process personal data in accordance with our Privacy Policy.
Data is used strictly for booking and operational purposes.
These Terms shall be governed by and construed in accordance with the laws of Indonesia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Indonesia.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
asiatripnow.com reserves the right to modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.
